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City of Coral Springs
Human Resources
9551 West Sample Road
Coral Springs, FL 33065
(954) 344-1150
         
 
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Coral Springs Job Announcement
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Job Title TELECOMMUNICATOR
Department Police Department
Status Full Time, Non-Exempt
Salary $39,000 - $58,000 per year
Scope
  • Operate Police and Fire radio frequencies.
  • Answers 911 and non-emergency phone lines.
  • Dispatch patrol units, fire, ambulances, tow trucks, etc.
  • Monitor closed circuit television for building security.
  • Utilize exceptional communication and customer service skills.
  • Ability to remain calm in stressful situations.

Requirements

High school diploma or equivalent; some previous dispatch experience helpful, but not required.  Must have exceptional customer service; ability to multi-task, ability to remain

calm in highly stressful situations and react quickly.

Perfex – Basic Dispatch skills Test- only candidates considered for interview will be tested. Computerized Voice Stress Analysis (CVSA) also administered to candidates considered

for hire. Level I Psychological and Medical Exam with Auditory Test Required.

Flexibility to work a varied work schedule in accordance with the Department’s 24/7 operational requirements, 40-hour work-week.

 

 Emergency Call-Taker and Telecommunicator Hiring Practices


Availability After scheduled interviews and successful completion of pre-employment process.
Closing Date Open Until Filled
Job Posted on Friday April 11, 2014 12:00 AM