The International City/County Management Association (ICMA) has presented the City of Coral Springs with its highest award, The Certificate of Distinction, for the City's demonstrated ability to effectively incorporate performance measurement into the management of local government.
"Performance measurement has enabled us to significantly improve accountability, productivity and decision-making at all levels of our organization. As a result, our citizens enjoy more and better services for their tax dollars," City Manager Michael Levinson said.
The City of Coral Springs is a Malcolm Baldrige National Quality Award recipient and a two-time recipient of the Florida Governor's Sterling Award for Performance Excellence. Coral Springs also holds a AAA credit rating from all three major ratings agencies on Wall Street for superior financial management and performance.
The International City/County Management Association (ICMA) promotes excellence in local government through professional management. Toward this end, ICMA provides an information clearinghouse, technical assistance, and training and professional development to nearly 8,000 chief-appointed administrators, assistant administrators and other individuals throughout the world. ICMA’ s resources and services reach thousands of local, county and state government professionals, academics and consultants.
The Center for Performance Measurement is a service of ICMA. Begun in 1994 at the initiative of a number of city managers and county administrators, the Center now has more than 100 local governments participating in its program. Communities report data for fifteen local government services (e.g., police, fire/EMS, highways and road maintenance, refuse removal and recycling, libraries, parks, code enforcement). Data then are used to identify management practices that contribute to high performance so that local governments can learn from each other in a process of continuous improvement. For a list of local governments participating in the Center, visit www.icma.org/performance.