Joann started her career with the Coral Springs Police Department in 1990 as a Telecommunicator. In 1992 she was promoted to a Communications Shift-Supervisor and later to Communications Training Coordinator. Joann became the Communications Administrator in 2006 and has been serving in this capacity since then. Under Joann’s direction, the Communications Unit achieved national accreditation through the Commission on Accreditation for Law Enforcement agencies (CALEA) in 2007 and earned re-accreditation in 2010. The Coral Springs Police Department’s Communications Unit became the first nationally CALEA accredited municipal police department in Florida and the fourth in the nation to receive national accreditation. Joann has been an active member of The Association of Public-Safety Communications Officials – International (APCO) since 1996 and is currently Florida APCO President. In 2008 she was awarded “Florida APCO Communications Director of the Year.” Throughout the years Joann has also received numerous employee recognitions and letters of commendation.