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Coral Springs restructures Code Compliance Division to better serve residents
 

             The City of Coral Springs is working hard to work with residents, property owners, and businesses to bring properties up to code.  This new focus on compliance rather than enforcement has begun with the restructuring of its Code Enforcement division to Code Compliance. The move is a strategic effort to enhance its approach to focus on voluntary compliance, while improving customer service.

            Based on the feedback from the community, two code officers were added to the budget and are in the process of being hired.  These new positions will provide coverage seven days a week.

            In addition, Code Compliance now offers residents the convenience of reporting issues and code violations with a photo and GPS location using the myCoralSprings app. Requests are automatically routed to the Compliance office and will be addressed within 48 hours.  Residents can opt to receive notifications when the issue has been corrected. The app is available for both Apple and Android devices, including phones and tablets.

            “We’re working hard to be more responsive, to improve communications with residents and business owners and gain compliance to help maintain our neighborhoods,” Code Compliance Manager Jaci Foster said.

 

Posted:4/8/2013
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