After many years in charge of the Juvenile Civil Citation Program, Officer Bud Rager retired. Without being asked Officer Ashley Kozlowski volunteered to take on the added responsibility of this program. She was immediately tasked with quickly learning the guidelines of the county program and creating an integrated product that met the needs of the Coral Springs community. Ashley reviewed existing practices and made many process improvements and enhancement to the program. The new and improved program spearheaded by Officer Kozlowski was so noteworthy it was selected by the County as a model for the new Youth Diversion Program.