New Website Allows for Easier Access to City Services

Published on February 23, 2021

In partnership with website developer Open Cities, the City of Coral Springs is proud to officially launch our newly designed website. This digital transformation improves processes for many of our city services and allows residents to conveniently access City Hall, 24 hours a day, 7 days a week, virtually.
 
“This project is not a redesign of our website; it is a transformation in the way our city does business, making it easier for residents to access services,” said Lynne Martzall, Director of Communications and Marketing. Of the year-long project, Martzall added, “Our approach was not to repackage the existing website, instead we used data from existing traffic and customer input to deliver a communications tool that best meets the needs of our city and its residents.”
 
The new website is meant to transform paper-based and in-person process into digital experiences. In addition, the city is committed to ensuring ADA compliance, while reducing unnecessary and repetitive information. Residents and businesses can expect to have more convenient submission capabilities, quicker turnaround times for request approvals and fulfillments, and convenient access to information regarding city programs, services, departments, events, and more. 

Regarding the launch, Mayor Scott Brook said, “Investing in innovative tools, which provide ours residents and businesses with easier access to city services, is a priority. The launch of this new, user-friendly website, is a testament to the dedication of city staff to improve service, engagement and communication.”
 
You can navigate the new website by visiting www.coralsprings.org.

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