Deputy City Manager Credentialed by ICMA

Published on November 16, 2021

Melissa Heller

Coral Springs, FL – Melissa Heller, Deputy City Manager for the City of Coral Springs, received Credentialed Manager designation from the International City/County Management Association (ICMA). Heller is one of over 1,300 local government management professionals currently credentialed through the ICMA Voluntary Credentialing program.
ICMA’s mission is to advance professional local government through leadership, management, innovation, and ethics and by increasing the proficiency of appointed chief administrative officers, assistant administrators, and other employees who serve local governments and regional entities around the world. The organization’s 13,000 members in 27 countries also include educators, students, and other local government employees.
Regarding her designation, City Manager Frank Babinec said, “Professional development is paramount in our organization, because it allows us as public servants to more effectively create and sustain thriving communities. Obtaining this certification, which is extensive, is an incredible achievement and serves as a testament to Melissa’s commitment to providing the highest level of service to the City of Coral Springs.”

To receive the prestigious ICMA credential, a member must have significant experience as a senior management executive in local government; have earned a degree, preferably in public administration or a related field; and demonstrated a commitment to high standards of integrity and to lifelong learning and professional development.
Heller began her career with the City of Coral Springs as the Director of Finance in 2011 and was named Deputy City Manager in 2018. She oversees the City Clerk’s Office, the Office of Economic Development, Finance Department, Purchasing, Parks & Recreation and the Coral Springs Museum of Art. Prior to joining the city, Heller served 12 years with Broward County, eventually earning the position of Deputy Chief Financial Officer.

A graduate of Cornell University, Heller planned on a career in public interest law, and was accepted to the prestigious Boston College Law School. Excelling in mathematics, with a strong interest in public policy, she went on to earn a Master of Public Administration degree with a concentration in Government Financial Analysis and Management from Syracuse University – launching her career path in public service.

For more information regarding the ICMA Voluntary Credentialing Program, contact Jenese Jackson at ICMA, 777 North Capitol Street, N.E., #500, Washington, D.C. 20002-4201;; 202-962-3556.         

About ICMA
ICMA, the International City/County Management Association, advances professional local government worldwide. The organization’s mission is to advance professional local government through leadership, management, innovation, and ethics.
ICMA identifies leading practices to address the needs of local governments and professionals serving communities globally. We provide services, research, publications, data and information, peer and results-oriented assistance, and training and professional development to thousands of city, town, and county leaders and other individuals and organizations throughout the world. The management decisions made by ICMA's members affect millions of people living in thousands of communities, ranging in size from small towns to large metropolitan areas.

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