If you are experiencing any COVID-19 symptoms please call the BROWARD CORONAVIRUS CALL CENTER HOTLINE: 954-357-9500.  

Make a Commendation or File a Complaint

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Process for filing a Commendation or Complaint

Commending a Member of the Police Department

Everyone appreciates being thanked for a job well done. When you have the opportunity to inform the Chief of Police that a member of the Coral Springs Police Department has impressed you, please do so. Letters are encouraged and will become a part of the members' personnel file. Letters should be sent to:

Coral Springs Police Department
Office of the Chief of Police
2801 Coral Springs Drive
Coral Springs, FL 33065


Citizen Complaint Procedures

Any citizen has the right to file a formal complaint against any member of the Coral Springs Police Department. Complaints can be received in person, by mail, by telephone, or by e-mail and documented on a Complaint Control Form. Anonymous complaints are also accepted. A Complaint Control Form can be obtained by contacting a supervisor at 954-346-1273, the Office of Professional Standards at 954-346-1788, or by downloading a printable version here.

It is recommended that the completed Complaint Control Form be hand-delivered to an on-duty supervisor. You can also mail, fax, or email the completed Complaint Control Form to:

Coral Springs Police Department
Office of Professional Standards
2801 Coral Springs Drive
Coral Springs, FL 33065
Fax: 954-346-1264

All complaints will be reviewed by the Chief of Police and, if accepted, the complaint will be assigned to the appropriate supervisor or the Office of Professional Standards. Upon completion of the investigation, a final disposition will be made. Upon final disposition and review by the Chief of Police, all complainants will be notified in writing of the results of the investigation.

PLEASE NOTE: It is against the law to file a false complaint.
You may be criminally prosecuted and held civilly liable if you knowingly file a false complaint.

Why Do Police Stop People?

There are many different reasons why you might be stopped by the police.
Learn about your rights and responsibilities by clicking here.