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Victim/Family Advocates

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The City of Coral Springs is proud to provide 2 full-time victim/family advocates to assist victims with the criminal justice system, comfort individuals and families and to inform victims of their rights under the law.

If you are not a victim of crime, but are experiencing other life difficulties, the Victim/Family Advocates may be able to assist you with information, support and referrals.

Your advocate will provide friendly, professional help as you deal with the criminal justice system. Advocates are not lawyers, but are familiar with the workings of the criminal justice system and the needs and rights of victims. We understand how crime can affect your life, and are here to help you deal with the emotional, financial and legal needs you may have as a result of a crime. There are no fees.

Services offered include:

  • Crisis intervention
  • Information
  • Emotional Support
  • Assistance with crimes compensation forms
  • Referrals

The Coral Springs Victim/Family Advocates can be contacted directly at the phone numbers and email addresses listed below:

Nicole Charbonier
Victim/Family Advocate
Telephone: 954-340-5018 | NCharbonier@coralsprings.org
About Nicole:
Nicole joins CSPD from previously working as a Victim Advocate for the City of Hollywood Police Department. Nicole earned her Bachelor’s Degree in Social Work from the University of Central Florida and her Master’s Degree in Criminal Justice from Florida International University.
Hilda Sagastume
Victim/Family Advocate
Telephone: 954-340-5019 | HSagastume@coralsprings.org
About Hilda:
Hilda joins CSPD from previously working as a Multi Systemic Therapist for JAFCO, a non-profit organization that provides services to abused and neglected children in South Florida. Prior to that, Hilda worked as a Child Protective Investigator for Department of Children and Families. Hilda earned her Bachelor’s Degree in Criminal Justice from Keiser University and went on to earn her Master’s Degree in Human Services from Nova Southeastern University.